Congratulations on making the decision to protect your nonprofit and assist your fundraising. We're excited to be with you on this journey! Check out the information below and your concierge will be in communication with you during our office hours.
Here's what happens next...
Check Your Email
In your inbox, you should have a receipt for your purchase. If it’s not there, check your spam or bulk email folder. Make sure you “whitelist” the email or add us to your address book. For best support please use the email address “[email protected]”.
Access Your Login Keys
In the next few minutes you should receive an email with login keys into your profile on our platform. If you are already a customer, simply use your existing login where we’ll enable the “Charitable Solicitation” form. Our office hours are M-F 9am – 5pm MST, so if you signed up over the weekend, or after hours, login keys will be emailed to you as soon as we’re back in the office. (“Patience you must have, my young Padawan.” – Yoda) Open the email to find your login keys to get started. *Quick tip you can later utilize the reset password tool to create your own password.
Fill Out Your Charitable Registration Profile
Once you’ve logged in to your member area, fill out your Charitable Registration Profile form to the best of your ability. Your concierge will reach out with next steps for you to follow. Relax and enjoy the process…we’re super-friendly and here to help!